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| Are Tour Operators maximising their revenue potential? |
| Very few Tour Operators have automated resort systems, despite many customers spending more in resort than when buying the holiday. Can they really afford to miss out on the extra revenue? On average TotalResort costs just 50p per traveller or £250 a year per resort, which is more than offset by the time savings and additional sales revenue. |
| TotalResort automates all the overseas sales and administration helping overseas resort personnel to manage customer’s pre-booked and in-resort sales and, more importantly, generate additional revenue by selling additional excursions and other products. |
| TotalResort was initially developed for a major tour operator and implemented in over 100 resorts where it has increased sales and reduced cost. |
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| The system is easy to use and requires minimum setup and training. The resort can record & report sales, print vouchers, rooming & arrival lists plus management reports. Customer refunds and resort compensation can be processed and reported back to Head Office and the central reservation system along with local sales, providing an invaluable view of the complete customer value. |
| Being browser based means TotalResort can be used wherever there is an internet connection. The service is fully managed and hosted by Totembird and all the customer needs is a PC browser and Internet connection. The service is available 24 hours a day, 365 days a year and can support users throughout the world, making it ideal for resort based users. |
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